Syllabus Framework

Leadership, Roleplay & The Art of the Conversation

Stop pitching features and start diagnosing pain. We get your teams out of their seats and into live combat scenarios to master value-based selling, objection handling, and executive readouts.

Team Roleplay Workshop
"Cold Turkey - Deliver it!"

Value-Based Discovery

Solutions must solve something. If there is nothing the client wants to solve, there is no value to the proposed solution. We train teams to navigate the conversation through tactical pain and tactical gain.

The 3 Rules of Engagement

  • 1. Move off the solution: As long as the solution is the topic of discussion, clients can put all the pressure on you.
  • 2. No Guessing & Grasping: Solve for the unknowns. Don't guess.
  • 3. Intent Counts More Than Technique: Directional questioning puts you in control of the discussion so you can uncover the true intent.

Know Your Audience (DISC)

You cannot present to a CEO the same way you present to an IT Director. We train your teams to read the room using the DISC behavioral framework and adapt their pitch on the fly.

Dominance

Driven, Determined, Competitive, Results-driven.

Influence

Open, Friendly, Emotion based, People-focused.

Steadiness

Calming, Loyal, Status-Quo.

Compliance

Detail, Practical, Task-oriented.

Objection Handling: Match, Understand, Resolve

An objection is a reason or argument presented in opposition; something that is in the way of getting to YES. You need a technique to handle it well.

1. Match

Demonstrate a complete willingness and fearlessness to address the concern. Empathy not agreement. You are slowing down for the yellow light.

"Tough question. Good question, just tough to answer. Let’s talk it through."

2. Understand

Identify the true nature of the resistance and what the resolution would be. Understand what happens if you do or do not resolve the issue.

"What would allow you to feel confident and comfortable?"

3. Resolve

Work towards a mutual resolution to the genuine issues. Reframe perceptions, change the relative importance, or examine and improve logic.

Use analogies, metaphors, and stories to secure alignment.

The "Stand & Deliver" Boot Camp

We don't do passive learning. We execute live "Day-in-the-Life" presales scenarios requiring real-time discovery, sizing, and executive board-level presentations.

The Combat Scenario

  • 1

    30 Min Discovery Call

    Live conference call with 3 customer personas. Must take place at least one day before the onsite presentation. Uncover the "Why Buy Anything?" and "Why Buy Now?".

  • 2

    The 1-Hour Presentation & Demo

    Take what was learned in discovery, and apply that in a live presentation and demonstration. Cold turkey — stand up and deliver it!

  • 3

    Executive Interview & Whiteboard

    30 minute executive interview followed by final discussions. Whiteboard the architecture and defend the business value.

The Golden Rule of Storytelling:

"This is less about how to do it, and more about why to do it! - from a business and value perspective."

Powered by Deep Research

Before stepping into the room, teams are trained to leverage 18 places to research, including:

  • Annual Reports & 10Ks
  • TechCrunch & Seeking Alpha
  • LinkedIn (Understand the Who)
  • Job Boards (Who are they hiring?)

"Rock the Stage" Methodology

The 9 essential components we instill in your Go-To-Market teams to ensure their presentations capture attention, establish credibility, and make the pitch memorable.

01

Storytelling

Make it memorable, impactful and personal. Then write it down and PRACTICE.

02

Props

Bring your message to life! Make it tangible, tactile, and immediately relevant to the audience.

03

Word/Number Plays

Engage your audience, stimulate the brain, and grab their attention through strategic phrasing.

04

Infographics

Make your content stand out and easy to digest! A quick and fun way to relay core differentiators.

05

Zen

Utilize captivating, high-resolution imagery to set the emotional tone of the room.

06

CX Showcases

Tell your customer's journey using video and showcase your solutions and the art of the possible.

07

Dynamic Formats

Create non-linear, 3D presentations using modern, next-generation presentation software.

08

Animated Videos

Interact with your audience! Visuals and videos are recalled 6X more than words. Keep it simple and have fun.

09

Leave Behinds

Don't forget about our final customer touchpoint! Leave your messaging and customer journey using a memorable leave-behind.

Equip your team for the executive room.

Stop the bleeding in your pipeline. Train your team to navigate objections, align with executives, and deliver undeniable value.

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